The 3G EXIT: The 3G Network shutdown is looming – are you ready?

The 30th of September 2024 will herald the end of the 20 year 3G era. The revolutionary tech that took us from the text message and phone call capability of 2G, to universal mobile internet access – is being decommissioned to make way for faster and more modern network alternatives. But what does this mean for your business and how can you prepare? Read on to find out..

Why is it being shut down?

In our hyper-connected and technology-driven world it’s no surprise that the demand for mobile data increases 30% year on year. Consumers need a network that is fit for purpose and can keep up with the advances in technology. 

Since 3G’s inception, there have been huge improvements in speed, latency and power consumption through 4G, 5G, LTE-M and NB-IoT networks. This means that consumers have been able to enjoy benefits that were once seen as luxuries –  like seamless connectivity, video streaming and the Internet of Things (IoT). 

By shutting down 3G, the infrastructure required to maintain it as well as low-band spectrums – can be freed up to accommodate the expansion of 4G, 5G and more modern networks.

How will this affect my business?

The discontinuation of 3G services will significantly impact businesses who still depend on 3G-only devices for their communications and internet connectivity. For organisations reliant on 3G devices it’s important to get ahead of the shutdown by implementing a 3G Network Migration Plan. Failure to be proactive could mean breakdown of mission-critical functions, meaning disruption of daily operations and customer experience.

How do I know if I have a 3G reliant device?

Many older IOT devices have 3G SIMs installed. These could look like routers, out-dated mobile phones and tablets, sensors, entry systems, GPS tracking devices, telematics, point of sale terminals, monitoring systems, cameras and scanners to name a few. 

So how do I prepare for the shutdown?

Adapting could involve migrating to newer tech, upgrading your devices, and reconfiguring systems – all of which can be time-consuming, disruptive and costly. By implementing a 3G Network Migration Plan we can help you to come up with solutions to improve operations, transform customer service and expedite business decisions. Every migration will be slightly different, but below are 2 steps to get you started.

Step 1. 3G Network Evaluation

Conduct an inventory of your 3G services and devices you have currently in your business. Figure out where they are and what data they’re responsible for.  A hot tip for finding these is they may be listed on your telco bill. 

Step 2. Infrastructure and Device Upgrade

Once you have an idea of what your devices are and where they are, it’s time for an upgrade.  We can assist with the solutions architecture aspect but you’ll need to:

  • Test for device compatibility with newer networks
  • Assess whether firmware updates are an option
  • Confer with current service providers and vendors 
  • Research replacement devices to suit your requirements
  • Plan a timeline for procurement, installation, testing and deployment of your new hardware.

The discontinuation of the 3G network represents the end of an era in our ever-evolving world of technology. It also presents opportunities for innovation and expansion for organisations willing to jump in with both feet. 

Our team of experts at Insite can assist with your migration from 3G for your business. We can provide you with a technical assessment and robust migration plan outlining your changeover timelines. We’ll also help source and install your upgraded devices ensuring that they’re compliant and secure. Get in touch with us today.


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